Welcome to our Technology Vision for 2025. This 25th edition of our annual technology trends report arrives at a watershed moment for technology and humanity. As more and more leaders embrace the need to continuously reinvent using tech, data and AI, they, now more than ever, need a deep understanding of AI. Why?
Because the rate of AI’s technology diffusion is unprecedented and the pace is only increasing—creating new opportunities for reinvention across the enterprise—including new ways of achieving efficiencies, operating the core of businesses, new business models and new ways of engaging with customers. We view AI as the new digital because, like digital, it is both a technology and a new way of working. We believe it will be used in every part of the enterprise and it will have a network effect on everything and everyone involved. Its impact is already real, and as companies continue to scale AI—and use generative AI as a catalyst for reinvention—it will solve new problems, create new inventions, change how we work and live, and transform industries and governments